How do I order a custom wreath? If you are interested in a custom wreath being made for you, please email me directly at firstname.lastname@example.org. Please include a detailed description, colors, flowers, signs, etc. I will then get back to you with either a quote or more questions about the wreath you are wanting. I do require the wreath to be paid for before work begins.
How long would it take for my custom wreath to be completed? Your custom wreath could take up to 2-3 weeks to complete and be shipped. This depends upon if I have the materials in stock to start your wreath or if materials need to be ordered and shipped to me.
What forms of Payment are accepted? We accept Credit/Debit Cards and Paypal.
Why is shipping so costly? I ship using FedEx Home Delivery, it is the cheapest option for me to ship by in my area. I ship wreaths in 24X24X7 boxes and rather than it being priced by how much it weighs, it's priced using a dimensional weight I will use smaller boxes for other items such as centerpieces. This does include insurance up to $100.00 and a tracking number.
Do you combine shipping? We can not combine shipping due to the size and potential damage to a wreath if they are stacked on top of each other. We ship each wreath in it's own box.
How long does shipping take? Shipping can take anywhere from 1-5 business Days from drop off as long as there aren't any FedEx service disruptions (weather, holidays). If you are ordering a pre-made wreath, your wreath will ship out in 1-2 business days from your order date.
Will I be charged sales tax? If you live in Texas, you will be charged a 8.25% sale tax on your physical order. If you live anywhere other than Virginia, you will not be charged taxes.
Do you take returns/issue refunds? All sales are final. There is a no return policy on any wreath unless it is damaged during shipping. If it is damaged in the mail, please take photo's of the box from several different angles before opening. Once opened please take photo's of the wreath itself and where it is damaged. Once this is done please contact me with your photos and information within 2 days of receiving the wreath. Digital Products/Instant downloads (PDF's, Tutorials) are Non-returnable/Non-refundable.